Thread: Superhub Speed issue, Stoke Newington, London, need help
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Old 26-04-2016, 08:30   #13
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
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Re: Speed issue, Stoke Newington, London, need help
Quote:
Originally Posted by jokerdeus View Post
Thanks for your opinions
Is there any legal way to end your 1 year contract if your ISP doesn't provide the advertised service, or anyway if that's as bad as the one I am provided ?
Ask to leave.


While I am no lawyer, they are contracted to provide you a reliable service, which they clearly aren't. They probably have terms in their contract that allow you to terminate it early if they don't provide a good service, but even if they don't, they aren't sticking to their own terms, therefore the contract is null and void.
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