Quote:
Originally Posted by Skie
The Superhub usage counter is useless, but the tools VM have to see a customers usage should be spot on.
|
This. Absolutely this. The usage VM's customer services have should be accurate.
I have no idea why they are using that as a strategy to retain though. Neither VM or any other ISP want customers whose usage is above average unless they are charging per GB or capped tiers with overages.