Quote:
Originally Posted by General Maximus
have you tried disconnecting the coax and reconnecting? Can you log into myvirginmedia and check the service status for your area? I doubt it is an area issue because it would have been fixed pronto so I am curious to see what is causing the error. I am wondering if they have been mucking about in your cabinet and not reconnected your properly.
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I have tried reconnecting the cable, and also attaching the cable going into the splitter (splitting between the TV feed and the hub ) with no change in effect. If I'd thought more clearly I could have avoided that step because although the TiVo is working with broadcast programmes it's not allowing on-demand. It also has a flashing green light on the front. This indicates that the problem is pre-hub.
Something like this has happened before. Last time it was a disconnection in the service cupboard on our floor (7th of 11). Obviously not someone maliciously interfering because the TV feed and landline are unaffected apart from the on-demand service. If someone had got in there for mischief they'd probably manage to disconnect the lot. (You can tell I've got a lot of spare time can't you?)
There's also no local issues on the service status page. Good job I'm behind in my TV recordings.