[AGray]

No. She had her own property for many years, but due to all the issues at the New Year with the price increase, i spoke to them and got her a better deal, albeit it started a new 12 month contract.

Her personal circumstances changed since then, and thus had to move in with us, so because we would have had to terminate the contract she would have been charged hundreds which she wouldn't have been able to afford.

I spoke to the Movers department who agreed she would be able to have a "dummy" account which would serve no purpose other than to charge her minimal line rental for the remaining 9 months of her contract, the flipside of this was that i needed to bring a service of hers onto my account, another sort of compromise. So i'd be paying an additional £20 or so per month.

In all honesty i never expected this to be such a complicated process, the first woman understood it perfectly fine, the next one didn't and almost messed up my account - then it was up and down from there-on.

I did say from the beginning all i wanted was a multiroom on MY account, they must have been nodding and not comprehending.

I was told plenty of times "You can't have two accounts under one address". Proved them wrong on that one clearly.

Frustrating thing was though, none of them left concise notes on what they done by th sounds of it, so i had to go through the rigmarole. every. time.