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rob77 · 09-04-2016, 10:02

I emailed Tom Mockridge about a Virgin Mobile complaint a couple of weeks ago. Took 6 days for someone from his "Executive Complaints Team" to phone me. It didn't resolve my issue. In fact, his tone was so arrogant that I subsequently took my business elsewhere. Plenty of excellent alternatives to VM available.

09-04-2016, 10:02	#8
rob77 Inactive Join Date: Apr 2016 Posts: 3	Re: Has anyone had any responses from MD? I emailed Tom Mockridge about a Virgin Mobile complaint a couple of weeks ago. Took 6 days for someone from his "Executive Complaints Team" to phone me. It didn't resolve my issue. In fact, his tone was so arrogant that I subsequently took my business elsewhere. Plenty of excellent alternatives to VM available.