[Wildean]

Hi.
I'm currently in the middle of an enforced broadband drought. My service cut off last Wednesday afternoon sometime. I didn't discover this until too late to report it until Thursday morning and they couldn't offer an appointment until Tuesday (that's not strictly true but I have a prior appointment on Monday morning).
My phone line is working and so is the TiVo but I'm currently reduced to tethering my tablet to my phone's 3G connection which seems like dialup by comparison.
I know I could be worse off but six days seems a long time to wait. I'm not expecting to jump the queue but can I at least hope for a discount for the days of service I'm not getting?
(Symptoms are - aside from a total lack of connection, the power and WiFi lights on my Hub are steady blue but the double-headed arrow is rapidly flashing and green and the tick icon is blue but blinking on and off once every second).