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Old 08-04-2016, 06:02   #5
Ken W
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Join Date: Jul 2004
Location: Winnersh UK
Services: , BBand 120M tier Superhub, O2 Mobile phone
Posts: 2,147
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Re: Has anyone had any responses from MD?

Quote:
Originally Posted by AGray View Post
I put through a complaint on Saturday to the email address for Tom Mockridge and i haven't heard a response since.

Normally if i do complain to other companies MD offices' i get a response fairly promptly, so it is unusual having have no acknowledgement.

Anyone have any experience with it?
I sent a message to the CEO office around 6 years ago and I had a phone call from them in just 15 minutes. They arranged an engineer to call the next day and he replaced my modem which solved my internet problem.

That is good service.
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