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pgnl · 01-04-2016, 16:40

I would ignore the postcode checker to be honest, it said mine was ready in Nov last year but my account didn't agree...

It seems to me VM are trying as hard as they can to annoy their customers. I actually complained a few months ago about this and got a £10 pm reduction on my BB only service so I now pay 23.25pm for 18 months for 100mbs. I suppose I should be happy at that, but it still racks me off that their free upgrade process is such a diabolical shambles...

Patrick

01-04-2016, 16:40	#65
pgnl Inactive Join Date: Jan 2011 Services: VM BB (Since Jan 2001) Hub 3.0/Modem Mode, WDTV, Roku, FireTV, Apple TV 4 Posts: 35	Re: How do I upgrade online? I would ignore the postcode checker to be honest, it said mine was ready in Nov last year but my account didn't agree... It seems to me VM are trying as hard as they can to annoy their customers. I actually complained a few months ago about this and got a £10 pm reduction on my BB only service so I now pay 23.25pm for 18 months for 100mbs. I suppose I should be happy at that, but it still racks me off that their free upgrade process is such a diabolical shambles... Patrick