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Old 29-03-2016, 21:24   #136
vm_tech
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Re: Virgin Media Homeworks 300Mb

Business customers do get more in terms of SLA's. I've been out doing a business fault at 10pm on a Saturday. If it's intermittent or slow speeds or something like that the business faults call centre team will probably monitor and if any drop offs are noticed dispatch an engineer. If it's a loss is service an engineer will be dispatched pretty much straight away
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