Quote:
Originally Posted by 23prince
Well they would surely annoy the business customers who have STM put on from 6pm-8am 7 days a week and pay £80+ for the same thing?
Maybe not. Either way time will tell.
|
Quote:
Originally Posted by JordanTheToaster
I would have some strong words for them, that's for sure.
|
Business customers are not paying "for the same thing", they're paying a premium for a business grade service - including better support, better SLA's, etc.
Different terms and conditions as well. If you are a business owner and your broadband goes down, you get priority service techs to get it fixed. If you're using a residential service and you phone up saying your business is suffering because it's down, you get told you have to wait like everyone else.