Cable Forum - View Single Post - General VM broadband unusable in North East Hampshire

beardsley · 26-03-2016, 23:23

Hi All

VM broadband has been unusable in North East Hampshire (Fleet/Farnborough area) since Thursday. There is a thread on VM community forums

https://community.virginmedia.com/t5...h/td-p/3073674

The service status page is not admitting to any issues, but when I try to run a test from the page is is saying that my modem is probably powered off.

One person did manage to get a fault number - F004333291 and various fix dates/times have been given. Most of which have already passed.

I was getting an intermittent service, with some pages loading and some partially loading, then failing. Now not getting any connection at all.

Does anybody 'in the know' have any update on this and can give a realistic idea of when things might be resolved?

26-03-2016, 23:23	#1
beardsley Inactive Join Date: Jun 2003 Location: Hampshire/Surrey border Posts: 128	VM broadband unusable in North East Hampshire Hi All VM broadband has been unusable in North East Hampshire (Fleet/Farnborough area) since Thursday. There is a thread on VM community forums https://community.virginmedia.com/t5...h/td-p/3073674 The service status page is not admitting to any issues, but when I try to run a test from the page is is saying that my modem is probably powered off. One person did manage to get a fault number - F004333291 and various fix dates/times have been given. Most of which have already passed. I was getting an intermittent service, with some pages loading and some partially loading, then failing. Now not getting any connection at all. Does anybody 'in the know' have any update on this and can give a realistic idea of when things might be resolved?