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Old 23-03-2016, 17:42   #102
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
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Re: Virgin Media Homeworks 300Mb

Quote:
Originally Posted by alanbjames View Post
i still find it wrong to be honest. U r being offered an addon and then forced to take something many dont want.
TiVo is Virgin Media's primary TV platform and has been for many years. However up until last November it was optional for customers who still only have V boxes as part of their bundle.

Non-TV customers are not required to take TiVo, it's only existing TV customers are required since last November to update to the current hardware for the service they've chosen to have.

The only reason this comes up with HW + 300Mbit is the need to also have a core bundle that includes 200Mbit. So for some customers that have TV but don't have TiVo, it also requires them to take it.

Again, the customers it applies to have chosen Virgin Media TV, it's not a forced choice.

And to be blunt in regards to the potential argument of 'I don't want TiVo', then sorry but that's the situation. V boxes are legacy kit, and Virgin Media are moving towards a time when they won't run that platform - just as analogue cable was also withdrawn.
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