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Gobble · 21-03-2016, 13:57

I certainly noticed that my line started to have more of a peak time issue a couple of months after the 200Mbit speeds was announced and gradually it's starting to get worse. It's not been as bad as other congested areas I've read, but I'm not getting the full speed, or even half of it at the worst times.

To add fuel to the fire, our area was showing as ready on the on the virgin speed upgrade site back in February and let me update mine without any issue. I can probably assume that like me, a few eager people did the same. So with new contracts, plus some upgrades they've given out more speed than the network can handle.

The site then updated about a week later to show that the speed upgrade for our area is currently the end of April (that's probably the 6th time it's changed from my counting). So whilst it's as easy as changing a config to give us the speed, the new Arris CMTS have either not been installed as of yet, or they haven't moved modems onto them. So I'm hoping that the end of April is indeed this change and hopefully by June time we should be in a much better position!

Especially since I'm doing a 3 months trial of a game streaming service currently!

21-03-2016, 13:57	#10
Gobble Inactive Join Date: Oct 2012 Services: Gig1 SH4-AX86U, Stream Posts: 155	Re: when you don't get your speed I certainly noticed that my line started to have more of a peak time issue a couple of months after the 200Mbit speeds was announced and gradually it's starting to get worse. It's not been as bad as other congested areas I've read, but I'm not getting the full speed, or even half of it at the worst times. To add fuel to the fire, our area was showing as ready on the on the virgin speed upgrade site back in February and let me update mine without any issue. I can probably assume that like me, a few eager people did the same. So with new contracts, plus some upgrades they've given out more speed than the network can handle. The site then updated about a week later to show that the speed upgrade for our area is currently the end of April (that's probably the 6th time it's changed from my counting). So whilst it's as easy as changing a config to give us the speed, the new Arris CMTS have either not been installed as of yet, or they haven't moved modems onto them. So I'm hoping that the end of April is indeed this change and hopefully by June time we should be in a much better position! Especially since I'm doing a 3 months trial of a game streaming service currently!