Quote:
Originally Posted by tweedle
Just like Virginmedia sending unsolicited doorstep "thugs" trying to get my wife's 82 year old mother to sign up to 200mb broadband even though the area is well known for being over subscribed with "live" fault codes. Even on the official VM forums the forum staff admit the area is suffering "utilisation" issues but still try to sell vulnerable people a service that cannot be provided.
We have complained to the relevant bodies and emailed BBC watchdog, but nothing back yet.
EDIT I also know of a very recent case where a Virginmedia doorstep thug advised someone to use a different name! I have advised they ring the sales guy and record the meeting.
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Sounds like commission hungry sales people again.
I know of a man well into his 80's, he didn't even have a computer, yet a salesman had persuaded/pressured him into taking a very high speed broadband service.
He went to his neighbour for help as he didn't understand what was going on. The lady rang VM to explain/complain/cancel.
They initially tried to fob her off with the "we can't talk to you as it's not your account", "data protection" blah blah.
She persisted and eventually got it cancelled.
Does anybody here live in Oxford? I'm keen to know if That's Oxford is still off air on Freeview and/or VM (if they carry it).