Quote:
Originally Posted by muppetman11
I must have been lucky I've always found Sky customer services excellent likewise I've had no issues with cancelling the service over the years.
The worst customer services I've ever dealt with bar none are BT.
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I had to cancel a Sky account for my parents and it was like pulling teeth. Sky had been nothing but rude and impersonal sending threatening letters to my parents about disconnecting the box from the phone line. I Know my parents they would not touch anything like that yet when Sky came to check it was fine every time. This went on for years until Sky then started just taking money from my mams account for her not having the box connected.
I had already phoned Virgin got my parents a deal before canceling the sky. I was on for almost 2 hours while the arrogant douche on the other end slagged off virgin media and would not take no for an answer. In the 2 hours i said i wanted to cancel over 30 times.
I have never had anything but a professional reply from Virgin when changing or canceling services