Quote:
Originally Posted by heero_yuy
50-70 free upgrade only stays if you keep the same services / package. Any change potentially puts you in a new contract and then the default speeds are 50,100,200.
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As the man said! If you have proof of the misleading telecon then that's a matter for Retentions and then the complaints process,arbitration, ombudsman, Trading standards, local MP, Euro MP, CCJ's, UK high court, EU Court of Human rights et al....
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Rgds - TW
20+yrs customer currently on Vivid 200/20Mbps service tier via SH3(VMDG505) hardware:v10 firm/software: v9.1.1912.304 and/or <cough> others,
provisioned from brig19 Arris E6k (BN3 7Nx node).