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Old 17-03-2016, 02:06   #9
N00N00
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Join Date: Sep 2003
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Posts: 211
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Re: 50>70 mb upgrade- is it free?

Quote:
Originally Posted by horseman View Post
.....but if it's part of a bundle that you do change/re-negotiate within an existing contract then you may find if you downgrade another component of your package then the SF70 will revert to SF50 before the outstanding contract term has completed.
Some users appear to have been caught out by that when they have "changed" part of their package after 25th Oct (threshold date for existing users speed boost) and suddenly found their BB component has regressed.
My BB downgraded from 70 to 50 when I got a price reduction and VM staff seemed to think 70mb didn't exist. Can I restore it somehow or are they different products?
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