Quote:
Originally Posted by horseman
.....but if it's part of a bundle that you do change/re-negotiate within an existing contract then you may find if you downgrade another component of your package then the SF70 will revert to SF50 before the outstanding contract term has completed.
Some users appear to have been caught out by that when they have "changed" part of their package after 25th Oct (threshold date for existing users speed boost) and suddenly found their BB component has regressed. 
Worth ensuring the OP specifically checks that any other change to their package in future doesn't adversely affect "loyalty dicounts" as well as other components! (and ALWAYS record every call regarding billing/account changes!!!!) |
I was due to get the 100 to 150 Mb "free" speed boost in March, July, most recently changed to April. I discussed my package last week and now find my "free" speed upgrade is no longer going to be applied. There was no mention of this during the call - I feel it is downright dishonest - particularly as the "free" speedboost was accompanied shortly after by the usual price increase (not linked at all ...
).