Quote:
Originally Posted by MrB
An update - my new contract has arrived and I am still not clear - there is no longer mention of Mates rates anymore (which is fine if that means a better deal). It says I bought Big Kahuna Bundle:
Virgin Phone
12 months line rental saver
Talk Weekends
Telephone Line Rental
Wifi Tracking Code
Virgin Broadband
VIVID 100 Optical Fibre
Virgin RV
0001 Additional V Box
TV Size:XL
TiVo Monthly Fee
Your monthly service charge £39
The above contract price(s) do not include the credit of £7 a month for 12 months.
So is it £39-£7 minus what I have already paid for Line Rental Saver or £39-£7 plus what I have already paid for the phone line please? It may become clearer when I get my next bill but that is beyond the 14 day cancellation and he contract arrived a week after the phone call, so already against the clock if I want to change anything.
According to the website Big Kahuna includes VIVID 200 but mine stares 100 (and no longer getting the "free" speed upgrade).
Any help appreciated please.
Many thanks
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Your no longer on matesrates and no longer on the Big Kahuna