Cable Forum - View Single Post - Virgin to reduce price of non Direct Debit payments from 1/4/16.

RichardCoulter · 13-03-2016, 14:42

A VM customer says that they have received the following email from VM:

'as you don’t currently have a Direct Debit set up for Virgin Media bills, we wanted to let you know that, starting from 1st April 2016, we’re reducing your payment handling charge from £5 a month to 45p a month. You'll see this change on your April bill.
Kind regards,

The Virgin Media team'

I wonder why they are doing this?

I'm sure this will be welcomed by those who pay a fee for non Direct Debit payments, but many companies charge more to reflect the extra cost of processing these payments.

Maybe they have been required to charge only their actual extra costs??

13-03-2016, 14:42	#1
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,992	Virgin to reduce price of non Direct Debit payments from 1/4/16. A VM customer says that they have received the following email from VM: 'as you don’t currently have a Direct Debit set up for Virgin Media bills, we wanted to let you know that, starting from 1st April 2016, we’re reducing your payment handling charge from £5 a month to 45p a month. You'll see this change on your April bill. Kind regards, The Virgin Media team' I wonder why they are doing this? I'm sure this will be welcomed by those who pay a fee for non Direct Debit payments, but many companies charge more to reflect the extra cost of processing these payments. Maybe they have been required to charge only their actual extra costs??