This is one of those times which just frustrates the hell out of me. I am not a business person but if I were I would be asking
a) why have we got 4 variants of cpe still actively being installed
b) why oh why are we still giving out shub1s which are 6 years old, ****, and we have got far better equipment to give customers for the same price.
When everything is about wifi these days why give the customer the worst thing going? Somebody sack the customer service director please! I am like Judge Judy; I don't like things that don't make sense and it does my head in
If it was me I would kill two birds with one stone and every new install and all swaps would be with a shub to a) give the customer the latest wifi b) give the customer the latest equipment to cope with not only current, but future speed upgrades (16 ds channels)