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Re: poor Virgin Media customer service
You think a problem in Liverpool can't affect London? Depends if it's fed from Knowlesley, because if so it's possible a technical problem there could affect customers in other parts of the country. And I don't believe because you threatened to leave they switched your tv back on. Just when the issue was resolved. Wouldn't be a good way to run a business turning people's tv service off deliberately then switching it back on when they call in really would it?
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