Quote:
Originally Posted by neils
Yes, that is probably why virgin disclaim any responsibility (though they told me they'd never heard of this problem before). It would seem the Google database may update, using one of the techniques mentioned earlier in this thread, in a period of 48 hours to 3 months. But a brand new router, not previously registered elsewhere would appear to be the best solution, and yesterday eve I received an email from virgin saying they are sending me one... believe it when I see it. Then I'll have three routers, and work out how to return them. If the new router does immediately since the problem, I'll be sure to update this thread.
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As the kit provided isn't yours but belongs to VM, and isn't actually faulty it doesn't matter if it's refurbed or new, I can't see how it's their problem. Just my opinion though.