Quote:
Originally Posted by neils
Some virgin apologists in here. I did demand a new router that has not been at someone else's address, and one is on its way. The mac address is logged by Google, and if the router moves the location doesn't... maybe for a long time. That's the problem. So stop the false info and time wasting advice such as raven in the virgin forum...
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Not false at all...
It's very technical, as it's intended to enable developers to use Google's geolocation API (which is what many apps use to find your location, on Android, on iOS and on the web), but Google's own documentation says it uses a list of local Cell towers and a list of local WiFi MAC addresses.
https://developers.google.com/maps/d...location/intro. If enough users pass a certain MAC address in a different location to that Google have registered for it, Google update their registered location.
Also, Virgin don't necessarily guarantee you new equipment. They DO refurbish and re-use customer equipment. I've been told by many engineers that regardless of what the customer service rep says, if you have an engineer visit, you can only get what they have in the van, which may be all refurb units.