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Old 03-03-2016, 18:44   #6
sollp
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Join Date: Mar 2005
Location: here
Age: 57
Services: Virginmobile,Sky TV, ZEN 76Mb,ZEN Phone line.
Posts: 1,288
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Re: wrong location on superhub 2 wifi

Quote:
Originally Posted by neils View Post
Further research tells me Google geolocation database logs mac addresses, and assigns them a location. So both my virgin superhubs were previously at addresses in Woking and Leicester. Simplest solution to demand a brand new router from virgin, so it can register at my home address.

The fact none of their tech support know this, and choose to blame the customer is disgusting. If anyone else offered 150mb broadband I'd switch to them tomorrow. Maybe they do know this.
"Demand"....
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