Cable Forum - View Single Post - Superhub wrong location on superhub 2 wifi

neils · 03-03-2016, 17:48

Further research tells me Google geolocation database logs mac addresses, and assigns them a location. So both my virgin superhubs were previously at addresses in Woking and Leicester. Simplest solution to demand a brand new router from virgin, so it can register at my home address.

The fact none of their tech support know this, and choose to blame the customer is disgusting. If anyone else offered 150mb broadband I'd switch to them tomorrow. Maybe they do know this.

03-03-2016, 17:48	#4
neils Inactive Join Date: Mar 2016 Posts: 6	Re: wrong location on superhub 2 wifi Further research tells me Google geolocation database logs mac addresses, and assigns them a location. So both my virgin superhubs were previously at addresses in Woking and Leicester. Simplest solution to demand a brand new router from virgin, so it can register at my home address. The fact none of their tech support know this, and choose to blame the customer is disgusting. If anyone else offered 150mb broadband I'd switch to them tomorrow. Maybe they do know this.