Quote:
Originally Posted by neils
The first reports my location in Woking. The second shows me located in Leicester, even giving me an exact street address and house number ! I attempted to discuss this with virgin tech support, about a widely reported issue in forums. The person (tony or tom I think) denied any knowledge of the problem, claiming he'd never heard of it in '00s of calls, and trying to blame me. When I objected to this he quickly hung up the phone.
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Virgin are not responsible and do not have control of where various web sites or apps (in the case of your Android phone) think you're located.
Quote:
Originally Posted by neils
I assume Virgin are recycling second-hand routers and calling them new. Do you think the previous owner in Leicester is happy their home address is showing ? This location issue was never a problem before.
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If it was a new router or not it wouldn't make any difference.
Your understanding of how location works is incorrect.
https://community.virginmedia.com/t5...s/td-p/3039178
Quote:
Originally Posted by neils
But does anyone know how to fix the location problem ? My android phone should give local weather, google maps showing where I live etc.. Oh, it does all work fine when not connected to the superhub wifi e.g. on 3G network at home, or when I go out to any other wifi location. Just the replacement superhub in my own house
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Read and follow the instructions in all the posts by Ravenstar in this thread to fix your location:
https://community.virginmedia.com/t5...e/td-p/3048343
.