[neils]

Last week I got a replacement router, super hub 2, to replace old router which never worked properly. The new router was needed to get the free speed increase to 150mb. One router was delivered by engineer last Thurs. Another was delivered on Monday.

Although android phone location services have worked fine using wifi for years, showing me at my home address and giving local weather, that is not the case with these two routers.

The first reports my location in Woking. The second shows me located in Leicester, even giving me an exact street address and house number ! I attempted to discuss this with virgin tech support, about a widely reported issue in forums. The person (tony or tom I think) denied any knowledge of the problem, claiming he'd never heard of it in '00s of calls, and trying to blame me. When I objected to this he quickly hung up the phone.

I assume Virgin are recycling second-hand routers and calling them new. Do you think the previous owner in Leicester is happy their home address is showing ? This location issue was never a problem before.

But does anyone know how to fix the location problem ? My android phone should give local weather, google maps showing where I live etc.. Oh, it does all work fine when not connected to the superhub wifi e.g. on 3G network at home, or when I go out to any other wifi location. Just the replacement superhub in my own house