Cable Forum - View Single Post - Superhub SH2 AC Hub delivered but no power adapter

ccarmock · 29-02-2016, 21:08

I have seen other examples of this - when I had my business Cable modem service (delivered via the Scientific Atlantic EPC2100) upgraded to the 50 Mb/s service using a business SH1 they used the PSU from the EPC2100 which worked with the superhub. Then after a while the service failed - the superhub went into a continuous reboot cycle. Now this coincided with the number of downstream channels increasing from 4 to 6. I suspect this needed slightly more power that the incorrect PSU was unable to provide. It took VMB 3 days to solve that one.

Moral of the story *always* insist that the PSU that came with the device is used and never allow re-use, unless it's just a like for like swap of the device.

29-02-2016, 21:08	#3
ccarmock Inactive Join Date: Jun 2008 Posts: 804	Re: SH2 AC Hub delivered but no power adapter I have seen other examples of this - when I had my business Cable modem service (delivered via the Scientific Atlantic EPC2100) upgraded to the 50 Mb/s service using a business SH1 they used the PSU from the EPC2100 which worked with the superhub. Then after a while the service failed - the superhub went into a continuous reboot cycle. Now this coincided with the number of downstream channels increasing from 4 to 6. I suspect this needed slightly more power that the incorrect PSU was unable to provide. It took VMB 3 days to solve that one. Moral of the story always insist that the PSU that came with the device is used and never allow re-use, unless it's just a like for like swap of the device.