Quote:
Originally Posted by General Maximus
tell the tech that when he comes out because all houses in close proximity should be subject to the same congestion issue so if you know people a few streets away who are getting full speed most of the time then it gives the tech a reason to explore other option and defo ensure that all the connections are clean and up to scratch inside and outside of your premises for example.
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I'll mention it anyway but this was 12 months ago so I assume if its a capacity issue then 12 months could be adequate time for it to build up. When we moved In December 2014 my Wife decided we should change providers because she didn't like the fact that virgin kept putting our bill up. Well after 12 months with BT and our bill increasing by about 30% with no increased usage I convinced the wife we would probably be better switching back hence the 12/13 month gap.