Quote:
Originally Posted by MUD_Wizard
Bound to be a utilisation fault after that many months. SNR faults generally get fixed in days or weeks. Utilisation faults can go on for years.
He could be on a different node and cable than you (you can find this out by hitting the "connection" button on the menu above and comparing the 'host' address for you and your friend), but both of you experiencing utilisation faults which are related to each other.
When one node/cable maxes out sometimes it starts affecting node/cables nearby.
Or you could both be on the same node and affected by the same fault. Or you could both have separate and independent faults.
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Thanks for taking the time to explain this to me. Believe it or not I am actually quite technically inclined but all this had me a little baffled so I appreciate you making the effort to put it into plain English for me
. That goes for everyone in the thread but especially you and General Maximus for all the effort you have put in trying to help me out.
I've just spoken to CS and spoke to a friendly Scottish lass (I think, I'm not good at identifying accents lol) She was very helpful and identified the power level issue quickly and I now have a tech booked in for Thursday afternoon so fingers crossed it will at least improve my situation.
I can live without a perfect connection although that would be nice but 6mb is way too low. I could get adsl faster than that and for a fraction of the price. I used to have perfect 150mb in my old house about half a mile away so I know the dream is possible lol
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