Quote:
Originally Posted by General Maximus
no, if it is a utilisation issue there are simply too many people subscribed in your area for the capacity which is available. My speed has always been 100% and I never have any issues. Say for example there is 10gbits of bandwidth for 5000 people in my area, you might have 10bits for 20000 people. If you are over subscribed it doesn't mean it is going to be slow all the time because for that to happen everyone would have to be using it all the time.
During the week day when everyone is at school and work then utilisation is going to be low so the chances are that you are going to get full speed. In the evenings when everyone is home and playing games, youtubing and netfllixing then the utilisation is going to be high and speed is going to be an issue.
You may think that slow speed is a symptom of a fault the sad truth is that it will be all over the place because it is entirely dependant on who is doing what at any given time of the day on any day of the week. (I would still get a tech out to sort your power levels out).
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I've just been testing with a friend who lives two roads up from me and he's informed me that he's been getting £15 per month off his bill for the last 4 months due to an ongoing issue. He's not techie enough to know or understand what that issue was. But on checking his power levels he is getting between 1.7 to 2.7 Power Level (dBmV) so pretty much perfect from what I understand but exactly the same levels of 37 on RxMER (dB) sorry I forgot to get a screenshot. His error rate is actually higher per hour than mine but I assume this is normal if he is using his connection more actively than I was? His connection seems to max out at 60mb and get as low as 16mb so not as fast as mine at its best but not as slow either at its worst. I don't know if the two could even be related or if he just has issues of his own but thought I would share.