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Old 28-02-2016, 07:40   #40
ZrByte
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Join Date: Jun 2003
Location: Wirral / Ex CWC Area
Age: 42
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Re: New install only getting 6mb down.

Quote:
Originally Posted by jb66 View Post
The power levels won't fix it. It's something else. 10db doesn't cause an issue even though its out of specification. If you call virgin they will send a techncian to put one on but I'd set your expectations really low
Well I guess i need to call CS then and if they send out a tech and he cant sort it thats what 28 day cooling off periods are for.

---------- Post added at 08:40 ---------- Previous post was at 08:31 ----------

Quote:
Originally Posted by MUD_Wizard View Post
Like I said, power levels won't cause slow speeds only during peak time. So you definitely have either an over-utilisation issue, or an SNR fault. SNR fault's aren't peak time specific either, they're intermittent and random. So guess what is most likely... Sorry for the bad news.
Nevermind, if they can't fix it I can leave with no penalty because my contract is under 28 days old. I just dont know who to go with. BT always gave a solid 40mb on basic fibre but that was getting expensive plus I'm due to be disconnected on Monday so I'll incur all sorts or reactivation fees I'm sure. Anybody know if sky have a half decent router on their fibre package yet?
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