Cable Forum - View Single Post - Virgin Media

Dr Gonzo · 23-02-2016, 08:26

I decided to cancel Virgin last night, and go with the Sky half price offer.

I think the final straw was seeing my recent bill creep up to £77 (excluding any off plan call charges), that and there was a little section on the bill that said it included my £8 loyalty discount, however it said CR £2.97 in that section.
That's for TVXL, 152Mbps BB, Phone XL

Queried that with Virgin, and they said that I'd lose that discount at the end of March anyway taking my services upto £80.
Best they could offer me was TVXL, 100Mbps BB and Phone XL for £72 (ish) or same offer with Evening and weekends at £68

Sky's offer was Family bundle, Fibre unlimited, both 50% off for 12 months, evening and weekend calls (including to mobiles) and line rental for £49.40
Signed up for that, and phoned Virgin back to cancel and they said they couldn't get anywhere near that.

If they could have got down to somewhere near £55 - £60 for a package including TVXL then I might have stayed.

23-02-2016, 08:26	#143
Dr Gonzo Inactive Join Date: Sep 2013 Location: Bristol Services: VM TV XL, Tivo 1TB, 60Mb BB Phone XL Posts: 50	Re: Virgin Media - Above Inflation Rises from 1st February I decided to cancel Virgin last night, and go with the Sky half price offer. I think the final straw was seeing my recent bill creep up to £77 (excluding any off plan call charges), that and there was a little section on the bill that said it included my £8 loyalty discount, however it said CR £2.97 in that section. That's for TVXL, 152Mbps BB, Phone XL Queried that with Virgin, and they said that I'd lose that discount at the end of March anyway taking my services upto £80. Best they could offer me was TVXL, 100Mbps BB and Phone XL for £72 (ish) or same offer with Evening and weekends at £68 Sky's offer was Family bundle, Fibre unlimited, both 50% off for 12 months, evening and weekend calls (including to mobiles) and line rental for £49.40 Signed up for that, and phoned Virgin back to cancel and they said they couldn't get anywhere near that. If they could have got down to somewhere near £55 - £60 for a package including TVXL then I might have stayed.