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pip08456 · 19-02-2016, 14:18

When your speed was 'upgraded' all that happened was a new config file was sent to your SH. Nothing else, No change of CTMS, No nothing.

There is no possible place your cable could go via a different route to your neighbour to the CTMS.

Both cables will go via the same ducting to the cabinet and the same way to the CTMS.

19-02-2016, 14:18	#34
pip08456 Sad Doig Fan! Join Date: Aug 2007 Location: Barry South Wales Age: 69 Services: With VM for BB 250Mb service.(Deal) Posts: 11,845	Re: Speed Increase is a speed decrease When your speed was 'upgraded' all that happened was a new config file was sent to your SH. Nothing else, No change of CTMS, No nothing. There is no possible place your cable could go via a different route to your neighbour to the CTMS. Both cables will go via the same ducting to the cabinet and the same way to the CTMS.