[Sephiroth]

A birdie told me that VM let us think that QoS is applied to the business service over residential infrastructure. In reality, the birdie said, that is not the case and business users take their chances with the residential users.

The birdie also told me that the peak evening time throttling doesn't occur either and the splurge is weasel worded to induce people into thinking they face penalties if the go mega-downloading in the evening.