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knack · 17-02-2016, 20:39

Just learnt that the fault in my area which was due to be resolved on 24 Feb will now not be until May...

My speed dropped dramatically as soon as I connected the new modem. Now lucky to get 10Mb in peak time. Apparently the "upgrade" to 200Mb moved my connection from one CMTS to another which is why I wasn't affected previously.

Hoping to be able to downgrade and get back on the other CMTS.. do you think that this is technically possible? How can I find out what CMTS I am on? And what department do I need to speak to to get details about the upgrades they are making?

Thanks

17-02-2016, 20:39	#23
knack Inactive Join Date: Aug 2010 Posts: 104	Re: Speed Increase is a speed decrease Just learnt that the fault in my area which was due to be resolved on 24 Feb will now not be until May... My speed dropped dramatically as soon as I connected the new modem. Now lucky to get 10Mb in peak time. Apparently the "upgrade" to 200Mb moved my connection from one CMTS to another which is why I wasn't affected previously. Hoping to be able to downgrade and get back on the other CMTS.. do you think that this is technically possible? How can I find out what CMTS I am on? And what department do I need to speak to to get details about the upgrades they are making? Thanks