We never received a letter telling us what our bill was going to be from this month, I just checked this months bill and had bill-shock, our 200Mb and basic Phone has gone from £45.99 to £49.48!! That's an increase of £3.49.
We have a £6 loyalty discount too, when that ends our bill will be £55.48.
This price increase is quite frankly disgusting.
I would like to not have to pay the payment handling fee of £5.00, that would save a little money but I live with my mother, it's her account and she refuses to pay that way.