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Old 11-02-2016, 22:02   #9
pip08456
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Re: VirginMedia Installation Delay - Unprofessional Customer Service

Quote:
Originally Posted by MrIca View Post
What exactly do you do then if you don't do repulls? Sounds like an easy job you have there then.
An install tech can only carry a certain amount of equipment in his van for the install.

He will also be allocated X no of installs in a day so hasn't the time to do a repull.

Repulls are done by another team.
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