Thread: 100M No WAN IP
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Old 11-02-2016, 17:58   #7
General Maximus
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Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: No WAN IP
if he swaps the shub again and it still doesn't work ask him to check the connections coming into your house to make sure they are clean and tight and not causing sporadic disconnections. If that doesn't help and he has ruled out anything in your house/customer premises being the issue, then ask him what the next step is what he is going to do to investigate it.
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