Quote:
Originally Posted by Off the Bit
The one I spoke to today at least seemed to know what he was talking about.
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Maybe I spoke too soon. Still no internet, I rang them up yesterday and was told that "it'll definitely be fixed by Friday." Oh, and this time the reason for the downtime is different, it's nothing to do with a severed cable, it's that there's "too much noise" on the network in my area.
They insist that I should be only having "intermittent" outages, but I guess their definition of intermittent is different to mine. (To me, intermittent means that sometimes it will work and sometimes it won't, rather than no service at all for nine days. And counting.)
Anyway I am resigned to phoning them up again tomorrow, no doubt to be told that it will be "a couple more days."
I don't really want to leave for another supplier, but if it's not working soon then Virgin won't really be leaving me with much choice.