[rimhat]

Had a lot of problems last year, it was a intermittent fault, had an engineer out twice and spoke to a call centre at least 3 times on the first instance I had to wait a 2 or 3 days and the second I think the engineer came the next day, but I have explained on every call and to every engineer the importance of the line, until yesterday nobody has ever mentioned being able to register for a priority service.



---------- Post added at 08:55 ---------- Previous post was at 08:29 ----------

Originally Posted by MarkC1984

Call in the morning and go to thinking of leaving us, you will get UK based team then.

Can not find this service... I select 1 for TV/BB/phone then enter my home phone number, then get a message "An engineer is booked... to find out when please press 1" so I press 1 and get "OK we are going test your line now..."

I am getting so angry now I do not think I could talk to any one at virgin without losing it...