[andrewlutonuk]

Having been home to check at 1200 Tue 2/2/16

The HD movie ' the boy next door' does not appear in any HD folder on Sky Movies on demand

if i use the 'search and discover' feature on tivo for the movie 'The boy next door' then choose watch from on demand both the HD and SD versions of this moview appear

I then try and play the HD version of this movie. I then get a error code of 6096 tv on demand is unavailable

The SD version using the above search and discover route will play the said movie

as i said before the SD folder in the Sky movies on demand for this movie will play

Thanks to Muppetman, Niall, and Bofrok for your replies

I have just phoned 150 and the automated lady run some tests and said there were problems and put me though to the 'indian' call centre

The lady at the call centre said see will pass this though to level 2 and monitor it for 24hrs


I have not got access to the virgin community forum though this PC and will post on there when i get back home