[denphone]

They have stood still on the TV side for several years now as we are missing several channels we should have had a long time ago in my opinion plus their on demand has gone downhill significantly in these last couple of years as well as Sky's on demand simply blows it out of the water.

Next they have repeatedly upped their prices several times a year as well and its getting to the point where people say no more unless there is something in return which has certainly not been forthcoming by Virgin in these past couple of years.

Also they have been very slow to develop apps for the TiVo despite stating several times that things were going to happen and we are still waiting sadly for any improvement in this section.

l have not lost any perspective at all as l am just stating that if Virgin don't start to up their game soon they are going to lose quite a few customers and l think you would find that hard to argue with PB.

There are two unique selling points Virgin have currently and they are its excellent broadband and the XL TV pack having BT Sport and if those go they are in serious trouble in my opinion.

The TiVo was a excellent bit of kit when it was released but its looking its age now so again they need to do something there and its imperative that they have something up their sleeve there sometime this year or they will lose customers over that as well.

As l say many of its loyal customers are starting think the unthinkable and we certainly could not have said that several years ago but they have stood still and got complacent in my opinion while the competition has caught up and gone past them on several fronts now and l hate to say that.