Quote:
Originally Posted by BenMcr
To be fair, for customers they normally they do, but it depends on the service.
For broadband the general assumed customer demarcation point is where the broadband kit creates a network point (either Wired or Wireless). Everything past that is the responsibility of the customer, everything before that is for VM to ensure it works.
For TV it's the RF / SCART / HDMI output of the set top box.
For a standard phoneline it's VM's master socket.
I'd agree that in a new build senario then it's a bit more complicated, and (this is a guess on my part) it's probably part of the discussion and agreement between VM and the developer as to who is responsible for what.
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Yet again Openreach are ahead of the game.
I would upload the developer's handbook but it exceeds the forum filesize by 0,01Mb