Quote:
Originally Posted by Ignitionnet
VM's fault if they don't have a demarcation point really  |
To be fair, for customers they normally they do, but it depends on the service.
For broadband the general assumed customer demarcation point is where the broadband kit creates a network point (either Wired or Wireless). Everything past that is the responsibility of the customer, everything before that is for VM to ensure it works.
For TV it's the RF / SCART / HDMI output of the set top box.
For a standard phoneline it's VM's master socket.
I'd agree that in a new build senario then it's a bit more complicated, and (this is a guess on my part) it's probably part of the discussion and agreement between VM and the developer as to who is responsible for what.