Quote:
Originally Posted by iadom
Just received a very official looking email, 'apparently ' from Virgin Media.
This was the main text in the message.
In our contstant effort to improve your experience with Virgin Media, we have completed an important database upgrade. We request our customers to take part in this process. Please update your profile with Virgin Media until 23, January 2016. Failure to update your profile until the limit date may lead to service interruption.
To avoid any inconvenience, we strongly recommend to update your profile with Virgin Media now.
A very convincing looking message and the website it takes you to looks very good.
I didn't enter my details of course, especially as it asked for my card number as well. 
Take care folks, this one does look kosher. |
No it doesn't.
Why would having an "out of date" profile with Virgin cause your internet to be shut off? As long as your payment details are correct, you're good (And trust me, if those were wrong, you'd know about it!). If you've moved, well, you'd be paying for something you don't have access to, so that's just silly.
Any e-mail asking to "update" personal details that the company should know, with a link especially is a massive red flag. Most companies these days explicitly state they never ask for personal information via e-mail as it a massive risk. Any unsolicited e-mails like this should be either deleted, or if there is any doubt, followed up by direct contact with the company using your normal channels, NOT any links provided.