Quote:
Originally Posted by nashville
I have been with VM for a long time with an NTL address, I have had no problem at all.
|
Consider yourself lucky, I would love to be able to say the same and until last autumn I could. I have been a cable customer since the Nynex days and its only in the six months that the service has imploded. !60Mb at from 09:30 to roughtly 15:00, then down to 2Mb to 8Mb between 15:00 and 22:30, building back to 160mb at 01:30.
if it was reliable I would be a happy camper. Its not reliable, I get no feeling of urgency or remorse on the part of VM. They seem to think its fine simply to push back the fix dates time and time again.
the last six months has undermined the previous nearly 20 years of service simply due to the attitude and lack of transparency. I can't even leave without a contract penalty even though I feel I have been totally missold this connection when I moved house.