Cable Forum - View Single Post - 50M Think Broadband Ping Monitor Results (POST YOURS)

hedgie · 17-01-2016, 21:45

Mine sort of works between 10:30 and 14:30. The other week I recorded 153Mb on download using ThinkBroadband and verified on ookla.... just wish VM would get their finger out., This is not a fault as they keep calling it. Its poor network management, totally within their control. One guy on the faults desk actually said it was the fault of customers being too demanding and having too many devices connected

When staff have that attitude it will never get fixed, I don't know what BT Infinity is like in Warrington but surely to god it cant be worse than this.

I think they should stop all sales to new customers until they can actually deliver what they promise.

17-01-2016, 21:45	#5314
hedgie cf.geek Join Date: Jan 2007 Location: Warrington Age: 58 Services: Phone, 360 + two mini boxes, Hub 5. Posts: 867	Re: Think Broadband Ping Monitor Results (POST YOURS) Mine sort of works between 10:30 and 14:30. The other week I recorded 153Mb on download using ThinkBroadband and verified on ookla.... just wish VM would get their finger out., This is not a fault as they keep calling it. Its poor network management, totally within their control. One guy on the faults desk actually said it was the fault of customers being too demanding and having too many devices connected When staff have that attitude it will never get fixed, I don't know what BT Infinity is like in Warrington but surely to god it cant be worse than this. I think they should stop all sales to new customers until they can actually deliver what they promise.