[Y.skinner]

Thank you for your advice.
After initially refusing to send me the damp survey, as Virgin paid for it, they have sent it.
They've said the cause is penetrating AND condensation damp.

Let's see what CISAS thinks....

---------- Post added at 11:00 ---------- Previous post was at 10:58 ----------

That's a shame DJSADERS. They should take responsibility for those who represent them.